shipping-and-returns-policy

Shipping to the United States — Free Shipping on orders $99 and over
We ship to all 50 states. Orders placed Monday-Friday in the morning and early afternoon are processed and shipped the same day. Orders placed outside of business hours or on holidays will default to the next business day.

 

Please note that orders must meet designated free shipping minimums after all discounts and promotional codes have been applied

 

Returns & Exchanges 

Our Policy
We want you to be 100% delighted by your purchase. If you’re not happy with an item for any reason, Modestique gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online for a full refund within 30 days of original purchase, except on final sale items and if otherwise stated.

Please note: We reserve the right to send back any product with visible signs of wear.

Our Guarantee
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for a refund.

How to Complete a Return 
Returns are quick and easy with our online system!

US Customers: If you would like to return the items you purchased, you can create a pre-paid shipping label through the steps below. Please note that $5 USD will be deducted from your refund to cover the cost of shipping and restocking the merchandise. However, this fee is waived if you opt for an exchange or store credit.

1. Visit returns.modestique.com. Enter your order number and zip code. You can find your order number by logging into your Modestique account and navigating to your order history.

2. Choose the item(s) you would like to return and follow the prompts.

3. Then choose whether you would like to (A) exchange and shop Modestique instantly with your return value, (B) receive store credit to shop at a later stage, or (C) a refund back to your original payment method.

4. Print out the return label, or save the QR code and ensure that your return is securely packaged and send it back to us via USPS.